We ship all of our products within the US and to Canada. Canadian samples will be shipped from our Canadian warehouse, and other goods will be shipped from our US warehouse. The US Territories we do ship to include: American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and the Virgin Islands. We also ship to APO and MPO addresses via USPS.
We ship FedEx Basic for most orders within the US, with the exception of swatches and accessories which are shipped USPS. Orders to Canada are shipped via Canada Post. Orders going to Alaska or Hawaii will be shipped via USPS.
Canadian samples are shipped from our Canadian warehouse, but other goods will generally be shipped from our US warehouse.
We understand that colors on your computer screen can differ from how they appear in person, so we advise that you order swatches to check your color choice before placing your final order.
Please keep in mind that all Azazie dresses are made to order to reduce waste and keep the costs low to our customers.
Production and Ship Time:
Once your order is placed, it is confirmed with our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to complete your order. Processing time can take 1-3 business days. Then, each dress is made-to-order by our tailors. This can take up to 6 weeks (bridal and select MOB dresses may take an additional week). Once production is complete, your dress is shipped to you via Canada Post from our warehouse in Canada* Transit can take 1-10 business days once the order ships out to you.
Every dress is made-to-order, so the turnaround time is the same, whether you order a standard size dress or a made-to-measure custom.
At this time, we do not offer any expedited shipping. In order to get your dress to you sooner, we offer rush production on many of our styles. Items with lace, heavy beading, and embellishments cannot be rushed because of the delicate material and close attention to detail that our dressmakers need to take in order to make sure everything is perfect! Keep in mind that rush production is not rush shipping. Rush production is an extra fee we charge to push your dress to the head of the line. Rush production is a flat $50 per dress and is nonrefundable for any reason.
We charge a flat shipping rate based on your purchase subtotal. You can find our order values and shipping costs in CAD (Canadian Dollars) below:
|Order Value in CAD||Shipping Cost in CAD|
|Up to $49.99||$12.95|
|$50 - $89.99||$20.95|
|$90 - $139.99||$25.95|
|$140 - $209.99||$25.95|
|$210 - $279.99||$35.95|
|$280 - $349.99||$35.95|
|$350 - $419.99||$35.95|
|$420 - $489.99||$40.95|
|$490 - $559.99||$40.95|
|$560 - $629.99||$57.95|
|$630 - $699.99||$57.95|
|$700 - $949.99||$57.95|
|$950 - $1299.99||$70.95|
|$1300 - $1999.99||$109.95|
|$2000 - $2699.99||$135.95|
|$2700 - $3399.99||$175.95|
|$3400 - $3999.99||$217.95|
|$4000 - $12999.99||$270.95|
|$13000 and above||$405.95|
For the costs in USD, check out our full Shipping Page with our USD chart.
Our Canadian customers, packages can be tracked via Canada Post. They also have services that allow you to better manage your deliveries, such as holding and forwarding them (these may lead to additional fees which Azazie is not responsible for).
Please keep in mind the following that we do not refund shipping fees or taxes on returns.